Privacy Policy

Last updated: 19 June 2026

1. General information

This Privacy Policy explains how International Additive Manufacturing Group Sp. z o.o. collects, uses, stores and protects personal data of users of the website https://iamg.ltd/.

The controller of personal data is:

International Additive Manufacturing Group Sp. z o.o.
ul. Domaniewska 3
05-800 Pruszków
Poland
NIP: 5213649922
Email: info@iamg.ltd

Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, commonly known as the General Data Protection Regulation, or GDPR.

2. What personal data we may collect

We may collect and process the following categories of personal data:

  • name and surname,
  • company name, position or business role,
  • email address,
  • phone number,
  • country or region,
  • information provided in a contact form or email message,
  • technical data related to website use, such as IP address, browser type, device type, operating system, date and time of visit, and pages viewed,
  • information necessary to answer enquiries, prepare offers, conduct business communication or perform a contract.

We do not intentionally collect special categories of personal data, such as health data, political opinions, religious beliefs or biometric data, through this website.

3. How we collect personal data

We may collect personal data when you:

  • contact us by email, phone or contact form,
  • request information about our services,
  • send us business or technical documentation,
  • communicate with us regarding cooperation, quotation, production, engineering or additive manufacturing services,
  • use our website and cookies or similar technologies are active.

4. Purposes and legal bases of processing

We process personal data for the following purposes:

  • Responding to enquiries – processing is based on our legitimate interest in communicating with potential clients and business partners.
  • Preparing offers and conducting pre-contractual communication – processing is necessary to take steps before entering into a contract.
  • Performing contracts and providing services – processing is necessary for the performance of a contract.
  • Business communication and relationship management – processing is based on our legitimate interest in maintaining professional contact with clients, suppliers and partners.
  • Accounting, tax and legal obligations – processing is necessary to comply with applicable legal obligations.
  • Website security, statistics and technical maintenance – processing is based on our legitimate interest in keeping the website secure, stable and useful.
  • Marketing communication – processing may be based on consent or on legitimate interest, depending on the type of communication and applicable law.
  • Establishing, pursuing or defending legal claims – processing is based on our legitimate interest in protecting our rights.

5. Cookies and similar technologies

The website may use cookies or similar technologies. Cookies are small files stored on the user’s device that help the website work correctly, improve performance, collect statistical information or support marketing activities.

Depending on the configuration of the website, cookies may include:

  • necessary cookies required for website operation,
  • analytical cookies used to understand how visitors use the website,
  • marketing cookies used to measure or improve advertising activities.

You can manage cookies through your browser settings. Disabling some cookies may affect how the website works.

6. Who may receive personal data

Personal data may be shared only when necessary and only with appropriate safeguards. Recipients may include:

  • IT service providers, hosting providers and website maintenance providers,
  • email and communication service providers,
  • accounting, tax, legal or administrative service providers,
  • CRM, analytics or marketing tool providers, if such tools are used,
  • public authorities, courts or other institutions when required by law,
  • business partners or subcontractors, only when necessary to handle a specific enquiry, project or service.

We do not sell personal data.

7. Transfer of data outside the European Economic Area

Some service providers may process personal data outside the European Economic Area. If this happens, we use appropriate legal safeguards required by GDPR, such as an adequacy decision of the European Commission or Standard Contractual Clauses.

8. How long we store personal data

Personal data is stored only for as long as necessary for the purpose for which it was collected.

  • Data from enquiries and contact forms may be stored for the period necessary to respond and continue business communication.
  • Data related to contracts is stored for the duration of the contract and afterwards for the period required by tax, accounting or legal regulations.
  • Data processed for marketing purposes is stored until consent is withdrawn or an objection is made, unless another legal basis applies.
  • Technical and analytical data is stored for the period necessary for website security, statistics and maintenance.
  • Data needed for legal claims may be stored until the limitation period for such claims expires.

9. Your rights

Under GDPR, you have the right to:

  • access your personal data,
  • receive a copy of your personal data,
  • rectify inaccurate or incomplete data,
  • request deletion of data,
  • request restriction of processing,
  • object to processing based on legitimate interest,
  • withdraw consent at any time, if processing is based on consent,
  • request data portability, where applicable,
  • lodge a complaint with the President of the Personal Data Protection Office in Poland, known as Prezes Urzędu Ochrony Danych Osobowych.

To exercise your rights, contact us at: info@iamg.ltd.

10. Voluntary provision of data

Providing personal data is voluntary, but it may be necessary to contact us, receive a response, obtain an offer or conclude and perform a contract.

11. Automated decision-making

We do not use personal data collected through this website for automated decision-making that produces legal effects or similarly significant effects for users.

12. Data security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction. Access to personal data is limited to persons and service providers who need it for the purposes described in this Privacy Policy.

13. Links to external websites

The website may contain links to external websites. This Privacy Policy does not apply to websites operated by third parties. We recommend reviewing the privacy policies of external websites before providing any personal data.

14. Changes to this Privacy Policy

We may update this Privacy Policy when necessary, for example due to changes in law, website functionality, service providers or data processing practices. The current version will always be available on this page.

15. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, contact:

International Additive Manufacturing Group Sp. z o.o.
ul. Domaniewska 3
05-800 Pruszków
Poland
Email: info@iamg.ltd